Careers At Go Configure
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Training Manager

Department: Employee
Office: HQ_Bolingbrook
Location: Bolingbrook, IL

The Go Configure Training Manager will be responsible for improving employee performance through the effective development, coordination, and presentation of training and development programs for all employees. This position will assess company-wide developmental needs to drive training initiative and identify and arrange suitable training solutions for employees. You will actively search, creatively design and implement effective methods to educate, enhance understanding and enable performance.

Duties and Responsibilities:

  • Develop, maintain and implement a training schedule for new hires and cross-training curriculum
  • Execute training curriculum in a consistent and repeatable manner
  • Maintain curriculum to reflect current state technology & process
  • Standardize the process for communicating work procedure changes to all impacted groups
  • Develop and implement a train-the-trainer process to address special needs
  • Define and measure training effectiveness standards to evaluate instructor performance, curriculum effectiveness, and student performance
  • Conduct surveys to assess student satisfaction with the course material, instructor and their confidence in the application of processes and tasks
  • Conduct routine reviews of training schedule with management to ensure needs are met and prioritized
  • Provide routine reporting and review of results to management. Include recommendations for improvement and action plans where appropriate
  • Successfully and effectively integrate new training ideas and technologies into the company’s business model and culture
  • Determine most effective timing, sequence, and method of training, including classroom, one-on-one, on-site, and web-based
  • Other duties as assigned

Minimum Qualifications/Experience:

  • A bachelor’s degree or at least five years of teaching equivalent
  • Two years of relevant business experience, preferably in a training or instructional design role
  • Ability to lead by example and foster mentoring relationships 
  • Outstanding verbal, written, multi-tasking and presentation skills
  • Ability to create momentum and foster organizational change
  • Ability to travel up to 25%

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